Frequently Asked Questions

General Questions

How long has anterraDataCenter™ been around?

anterraDataCenter™ was developed in 2004 by Circle Software and was called CircleDataCenter. The same staff that designed and built the product at Circle are now at Anterra and have been continuously supporting the product since it was created.

How much does anterraDataCenter™ cost?

anterraDataCenter™ has 4 levels - Starter, Standard, Professional and Enterprise. The levels relate to the number of gigabytes of Sage Timberline Office data you have. Contact us if you would like a price quote or assistance in determining your amount of data.

Can I use my existing Crystal reports with the SQL database created by anterraDataCenter™?

Yes!! All of your existing Crystal reports that work with Sage Timberline Office data will work with the SQL database. You need to change the data connection to point the report at your SQL database and may have to change a few date formats. We have a video showing how to make the changes - email us at info@anterratech.com for a link to the video.

How long does an evaluation copy take to set up?

It usually takes 30 to 45 minutes to set up an evaluation copy. Your first synchronization will take about an hour per gigabyte of data, a full daily update usually takes about 10-12 minutes.

Types of Data Sychronized

What types of Sage Timberline Office data is synchronized to a single SQL data warehouse?

All Sage Timberline Office data is synchonized to SQL. This includes all of the accounting modules (GL, JC, AP, PR, AR, BL, CN, CM, EQ, PJ and PM) plus all additional modules (Service Management, Purchasing and Inventory).

Data Synchronization

How long does it take to update?

Most clients complete update of all of data entered in a day take 10 to 12 minutes, a typical table group updates in a couple of minutes.

Is all data synchronized every time?

No, only data that has been changed since the last update is synchronized. anterraDataCenter self reconciles to ensure all data tables in SQL align with the Pervasive data folders.

How often is data sychronized?

Data is sychronized on a scheduled basis, on a continual basis or an icon can be set up on a user's desktop to run on demand. You can synchronize all data or create groups of tables that you want to synchronize more frequently.

Installation

How complicated is the installation?

We install the software with you, it typically takes 20 to 30 minutes depending on your network set up.

I have an evaluation key and want to purchase the software - do I have to reinstall?

No reinstallation is necessary when you purchase the software, we simply send you an active license key.

SQL Questions

Which versions of Microsoft SQL Server is anterraDataCenter compatible with?

Microsoft SQL Server 2005 with Service Pack 2 or greater, SQL Server 2008 and SQL Server 2008 Express Edition

I don't own Microsoft SQL - do I need to buy it to use anterraDataCenter?

If you have less than 4 GB of Sage Timberline Office data we will install Microsotf SQL Express for you - it's FREE!